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Staffing World 2011: An Event for the Future
Richard Wahlquist, President and CEO of the American Staffing Association, presents a rather tantalizing set of reasons to attend the upcoming Staffing World event in New Orleans on October 11-14. Simply said, he believes temporary issues like the state of …
A Decade of Technology
It was a mere decade ago when I was actively working in Staffing. A decade ago we placed people on assignment and actually made a living out of it with no (none, zero, zip, zilch) technology. My offices had no …
How to Avoid Commodity Hell
The staffing business is constantly evolving which makes it easy to lapse into commodity hell, the dwelling place of so many national staffing companies that have long since abandoned the entrepreneurial ethos not to mention the profitability that drove them …
My Obsession with Everything Mobile
Uh oh. The iPad and the New Yorker are gaining an even bigger grip on the Dourgarian household these days. You can see why from this somewhat NSFW (Not Safe for Work) video ad in which Jason Schwartzman, directed by …
Time & Attendance Solutions From TempWorks
Whether your worksite is a call center or a warehouse, establishing a strong relationship with your client, or even winning an MSP contract sometimes requires you to provide a timekeeping solution that offers a faster and more fraud-proof form of …
How To Get Your Staffing Company To The Top Of The Search Engines
In a recent post I discussed the failure of most staffing company websites to offer sufficient content to get listed high in search engine rankings (SERPS). The article touched on issues like proper URL naming and the importance of separate …
How To Get Your Staffing Company To The Top Of The Search Engines »
Death By CRM
The view from a service-intensive business like staffing makes Customer Relationship Management software (CRM) very attractive. After all, CRM promises “high-quality customer care” with “24×7 customer access through web and wireless connections.” CRM promises to transform your fuddy-duddy staffing business …
The End Of Time As We Know It
If you’re too young to have seen one of my all-time favorite movies – “Breaking Away” – it’s about a coming-of-age rivalry between townies and preppies who leave an Indiana boy pondering his future after high school graduation. The scene …
Customer Empathy: How To Hug A Customer
Growing up, I had the chance to meet staffing industry sales professionals from all over the world. I found that the best ones were really good listeners and seemed to have an incredible knack for getting inside my head. I’m …
Let’s Not Call Them Mergers
With few exceptions, the merging never actually occurs, and the event takes on the reality of the acquisition or closing that it really is, with disruption and unpleasantness for all parties involved. I received my education on mergers in third …