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Congratulations & Thank You, Alisha Santoorjian!

Please join us in congratulating Alisha Santoorjian in being promoted to Support Analyst II.  Alisha’s extraordinary customer services skills paired with her technical aptitude makes her a valuable part of the TW team. Countless customers have commented on the level of service she provides and expressed joys in working with her.

Daily Training Talk: Master Orders

When an Customer calls in a new Order it’s easy enough to enter that Order into TempWorks Enterprise.  In fact, there are at least 4 ways to add a new Order in Enterprise.  Now, you need to enter the details of that Order… How many people are needed What is the job title… description What is the worker comp code To where are our people to report What shift is …

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Daily Training Talk: Default Worker Comp Codes

It is very important to make sure payroll is reported properly under the correct Worker Comp Code.  This is easy enough in TempWorks… all you do is set a Worker Comp Code on the Customer record and it will default into the Order, then into the Assignment and ultimately into the payroll and reports.  However, problems can possibly arise if staff is not aware and careful about what Worker Comp …

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Daily Training Talk – Enhanced Searching

Looking for that PERFECT candidate, but having a hard time finding them out of the hundreds or thousands of employee records you have built up in Enterprise? Not a problem! Enhanced searching has come to the rescue! To run an enhanced search, simply click on the “enhanced search” button:   Now you will have plenty of options to search from based on the categories you see here. Need to search based …

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Daily Training Talk – Customer Default Shifts

Do you have Customers who have multiple departments who all have different shift times, days, etc.? Enterprise allows you to do a one time setup to save you time down the road when setting up orders and assignments! Simply go to the Customer record and click on the shifts tab under defaults:       By clicking the plus button in the upper right corner, you will be able to …

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Daily Training Talk: Mom always told me I was her Favorite

My Mom was awesome, she always told me I was her Favorite.  Of course, she always told my brother he was her Favorite.  Then I found out that she had always told my sister that she was her favorite.  What was fantastic is that we grew up feeling special and feeling like each one of us were her favorite. So, do you have Favorites??? Are there Employees who are your …

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Daily Training Talk: Attaching Documents to Emails

Do you have documents you need to deliver to an employee or a client?  Do you present resumes to clients?  Do you send welcome packets to candidates?  Do you send job descriptions to employees?  Do you send marketing pieces to your prospects? If you answer yes to any of these please know that you can attach all of these types documents (and more) directly within TempWorks Enterprise using the Email …

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Daily Training Talk: Invoice Styles

Clients can be very selective on how they are invoiced.  Not only must we negotiate rates but we also must have the flexibility to configure our invoice to the customer’s specifications. There are easy ways to separate different billings onto different invoices.  However, you also have the ability to offer to your customer different invoice styles. By style of invoice, I mean the look, the feel, the layout of the invoice.  This …

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Daily Training Talk: Contact Roles

Contact Roles in TempWorks can be considered a convenience feature.  However, there are far reaching effects of using Contact Roles. When adding an Order, you can select Contacts who play a part in the job you are placing.  The Supervisor, Report To person and Ordered By person can be added so reps and recruiters working on the Order will understand who to contact if the need should arise.  This is the convenience.  …

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Daily Training Talk – Contact Group

Utilizing the contact groups feature in Enterprise will allow you to email hundreds of people at once with a simple click of your mouse! Add as many groups as you need for your business needs, whether it be to track your target customers for the year, or to send out your monthly newsletter, contact groups can be helpful for many reasons.   Create the name of your contact group and start adding members …

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